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Frequently Asked Questions

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Are you an RTO office or a government body?

No. TEZ Automotive Consultancy is a private consultancy. We help people with paperwork and the back-and-forth. The actual approval of any application is up to the concerned authority.

What do you charge?

For our popular services, the charge is fixed and listed on the Services page. If any government fee applies to your case, that's separate and you pay it directly to the authority, not through us.

How long does the whole thing take?

It depends on the service and how quickly documents come in. The authority's processing time also matters. Once we look at your case, we give you a realistic estimate, not a vague one.

Will I have to go to the RTO at all?

For most things, no. Some services (like certain biometric steps) still need you to show up briefly. We tell you upfront if that applies.

What documents will I need?

Usually ID proof, address proof, RC, insurance, PUC, and some service-specific forms. The exact list depends on your case. We share it once you tell us what you need done.

How do I send documents?

WhatsApp works best for soft copies. If originals are needed, we tell you where and when. Either we pick them up or you drop them, depending on the service.

Can you guarantee the application will be approved?

Honestly, no. And no one really can. What we do is make sure the paperwork is clean and complete so there's nothing to send it back for. The approval itself is the authority's call.

Are my documents safe with you?

Yes. We use what you send us only for your work and nothing else. Nothing is shared with third parties.

How will I know what's happening with my case?

We update you on WhatsApp as the work moves. You won't have to keep calling to ask what's going on.

How do I pay you?

UPI or bank transfer. We share the payment details once your service is confirmed. Nothing to pay before that.

Didn't find your answer?

Just WhatsApp us. Someone from the team usually replies in a few minutes.

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